Client Testimonial

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“Nicholas worked with us to clarify and communicate our customer experience strategy and develop our people and their teams to deliver it. He’s done a great job in helping us achieve a very high level of performance in a very short time.”

Martin Perry

Executive Director, American Express Community Stadium

“Nicholas is a thoughtful, inventive, flexible and excellent presenter and facilitator. His sessions are bright, fun and engaging and his presentation skills are very charismatic.  In all Sky felt very happy with the events he managed, and we would have no hesitation in using him again.”        

James Hunt

Director of Entertainment, Production and Sky Arts HD, BSkyB

“Exceptional flexibility demonstrated in adjusting to both the needs of our business and timescales imposed for our strategy conference. We would be delighted to work with Nicholas again in the future.”

Linda Desborough

Vice President, HR Asia Pacific Lucent Technologies

“Nicholas has spearheaded our transformation to an international multi-award-winning venue. His tools and methods have been a pivotal ingredient in our success. A great partner.”     

Rose Read

Head of Human Resources, Brighton & Hove Albion FC

The work Nicholas did with us at Roman Way was terrific and made a real difference to the company and to the lives of lots of people. He has a unique style – highly engaging, impactful and persuasive. He has that rare ability as a presenter to bring home key strategic ideas and insights in a personal way. His inputs can bring about sustained changes in attitude and behaviour. Very highly recommended.”

John M Neill CBE

Chairman and Group Chief Executive Unipart Group

“The challenge was how to implement this strategy within a European organisation structure that for years been independent, autonomous and self governing. We involved the consultancy TMI and they appointed Nicholas Brice as our Project Director. With support of Nicholas and the TMI team a concrete plan was established to launch, facilitate and follow this change process. If I were to be involved again, I would certainly turn to them again for their guidance and involvement.”  

John Howett

VP Marketing, Toyota Europe

“Nicholas’ approachable and easy going-manner coupled with his insider industry knowledge and service expertise proved a real hit with our delegates. They are known for being a tough bunch – Nick was able to train and coach them and at times deliver difficult messages using a unique style of anecdote and humour.”

Anthony Coombes

Training Manager, British Airways and LOCOG

“We’ve had the pleasure of having Nicholas back to keynote for us twice again this year at our major London summits. His keynotes are always humorous, involving, relevant and challenging in all the best ways. His Leading with Soul session was really inspiring and most recently, his Customer Experience Transformation keynote was packed full of sharp insights and resonated with everyone. A great speaker. Highly recommended.”

Steve Hurst

Editorial Director, Engage Business Media

“You have had an inspiring effect on my career.”

Michelle Burton

Director HR Logistics, Sainsbury’s

“The best conference of this kind I have ever experienced.”

Frank Rich

Former Head of Walt Disney Television & Paramount Studios, Los Angeles USA

“The experience of developing our conference, the planning, organising, executing and negotiating was so pleasant when working with you and your team. I truly felt that you were more than a facilitator….rather like partners.”

Celeste Migliore

National Manager, Advanced Technology Vehicles Toyota Motor Sales, USA

“Nicholas met the challenging task of transforming individuals from diverse business units into effective learning teams…Complete buy-in of those involved was consistently achieved, all within a short few hours of inputs, facilitation and experiential activity. Totally reliable and dependable working with us for over 10 years.”

Mike Greenwood

Programme Manager, Warwick Manufacturing Group (BAE Systems Programme)

What a wonderful job you did at ALSDI in Dublin this week as MC. I remarked to Bill upon our return that I think you were our best moderator to date (including our US show, running for 30 years). Hats off. Your keynote was also really well thought out, and your experience with premier venues shows! It was really nice to meet and work with you this week. Your preparation also clearly showed, and I think the audience stayed away the whole time (after late nights) because of the color you added to the conversations throughout! Would love to stay in touch and continue the conversation. I am sure you and Katie will talk, and we are happy to take part if/where you see fit as well!

Amanda Verhoff 

President – ALSD

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